Privacy Policy

This Privacy Policy applies to the use of the IGRTEC website and to the forms, contact means, digital tools and related services that may collect navigation data or personal information.

1. Information we collect

We may collect personal and technical information when a user browses our site or uses contact, quote or information request forms.

• Full name
• Email
• Telephone number
• Company or company name
• IP address
• Browser, operating system and device data
• Information about navigation and behavior within the site

This collection may occur when the user fills out a form, requests information from services, interacts with sections of the site or browses pages that use analytical tools.

2. Use of information

The information collected may be used for the following purposes:

• Respond to contact, quote or support requests
• Provide information about products, services or business solutions
• Improve user experience within the site
• Analyze website traffic, performance and behavior
• Strengthen the technical security of digital infrastructure
• Provide commercial or technical follow-up to requests made by the user

3. Cookies and tracking technologies

Our website may use cookies, pixels and similar technologies to improve user experience, understand browsing behavior and optimize site performance.

• Remember user preferences
• Analyze traffic and navigation metrics
• Measure the performance of campaigns or forms
• Improve site speed, security and functionality

The user can modify their browser settings to block or delete cookies. However, some site functions may be affected.

4. Third party services

IGRTEC may rely on external services to properly operate the website, protect it and measure its performance.

• Hosting and infrastructure services
• Web analytics tools
• Email services
• Forms, automation or security platforms

Such providers may process certain information only to the extent necessary to enable the technical, commercial or security operation of the site.

5. Information security

We apply reasonable technical, administrative and organizational measures to protect user information against unauthorized access, alteration, loss or misuse.

• Using secure connections using HTTPS
• Access controls to systems and platforms
• Basic site security and integrity monitoring
• Good infrastructure and technical administration practices

Even so, no system connected to the Internet can guarantee absolute security, so the user acknowledges this condition when using the site.

6. Links to external sites

Our site may contain links to third party pages. IGRTEC does not control and is not responsible for the privacy practices, content or security measures of such external sites.

We recommend that you independently review the privacy policies of each external platform visited.

7. User rights

Users may request information related to their personal data, including access, correction or deletion, when applicable in accordance with the corresponding legislation.

• Request access to data provided
• Request correction of incorrect information
• Request data deletion when applicable
• Request clarification on the processing of information

8. Changes to this policy

IGRTEC may update this Privacy Policy at any time to reflect legal, technical, operational or commercial changes.

Any modification will be published on this page with its corresponding update date.

9. Contact information

If you have questions about this Privacy Policy or wish to make a request related to your data, you can contact us through our official channels.